Refund Policy

 

At Uknoit we are committed to providing our customers with high quality products and services .

Damages and Issues : In an event that you receive a defective item , or if you receive the wrong item ,please inspect your order upon receipt and contact us immediately. We will work with you to evaluate the issue and make it right .

Please make sure that the shipping and billing address match as it is significant for your order to be processed and shipped in an timely manner.

Fasle Chargebacks:Please note that false chargebacks are not allowed and will result in action being taken against the customer . We reserve the right to refuse service to anyone who files a false chargeback.

  1. Refunds

You need the receipt or proof of purchase .Once we receive your returned item and verify that it meets our return policy requirements, we will process your refund within 7-10 business days. Please note that we do not refund shipping costs unless we made a mistake with your order.

Shipping Costs:

If you decide to return an item for any reason other than a mistake on our part, you will be responsible for the shipping costs associated with returning the item. This includes both the cost of shipping the item to you and the cost of returning the item to us. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe and timely arrival of your return.

Please note that we reserve the right to deny a return or refund if the item has been damaged, worn, or altered in any way. We also reserve the right to charge a restocking fee for items that are returned without all of their original tags or packaging.

We reserve the right to refuse a return and refund for any items that are damaged, worn, or altered in any way. If we receive a returned item that cannot be resold, we will notify you and offer to return the item to you at your expense. If you choose not to have the item returned, we will dispose of it responsibly.
Examples of items that cannot be resold include:

  • Items with stains, tears, or rips, marks
  • Items with a strong odor (e.g., smoke, perfume)
  • Items with missing tags or packaging

Thank you for choosing our clothing company. If you have any questions or concerns about our return policy, please do not hesitate to contact us. 

  1. Customer Service Contact

If you have any questions please reach out to us prior to purchase at uknotclothing@gmail.com